Starts with
The customer action
An applicant messages your business or clicks an application WhatsApp link.
Application intake
WhatsApp application intake before review starts
Guide applicants through clear steps, collect readiness details, and prepare structured context before a team reviews the application.
Workflow preview
Conversation to structure to action
1Applicant starts
2Guided questions run
3Readiness is captured
4Review team receives context
What UseWaba collects
The details your team usually has to chase manually
Applicant intent
Eligibility answers
Contact details
Document readiness
Preferred next step
Example
Example: applicant handoff before review
A team does not need to ask every applicant the same basic questions manually. UseWaba collects the first layer of context before review begins.
Business outcomes
Less missing information
Cleaner review queues
Fewer repeated questions
Team receives
A clear handoff, not a messy thread.
A clean application summary showing what the person wants, what is ready, and what still needs review.
Want to see how this works in a real WhatsApp flow?
Try the demo, then start with one workflow that matches how your team already works.